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Shipping & Returns

You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States and most international addresses using the United States Postal Service. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment destination. Our shipping charges are determined by the total weight of your order and destination. Though most orders ship within 5 days of ordering, please allow up to two (2) weeks to process you order. 

Most in-stock items ship out the next business day after ordering. Orders which include embroidery may take an additional 2 - 3 days to ship. 

After placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below. 

Yorkie Splash and Shine
27502 Noland Dr
Lebanon, MO 65536



 

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